One of our most frequently asked question is how to modify their stay once it has started.
The length of your stay is the time you have and will be staying in the car park, and the length of your pass is the product you have reserved and paid.
John wants to book a spot in Florence, to visit the city centre. After checking all the option he books a stay from 06:30 PM to 09:30 PM (3 hours) (length of stay)
Up to the availability of products in each parking, John has chosen a 1-day multipass product, with a 24h duration (length of the pass)
His spot will be guaranteed for 3 hours from 6:30 to 9:30 pm but if he needs to add extra time or arrive later, he will not need to make any modification, as his pas is valid for 24h starting at 06h30 pm.