If you want to make a reservation with Parclick but you want to make sure that your vehicle complies with the dimensions of the spaces, you can consult this information at any time on our website and even in the purchase confirmation (in the booking voucher that we send you in the attached file).
First of all, when you search for a parking space, on the left-hand side of the search engine you will see a drawing of a car. By clicking on it, you can see the types of vehicles you can use to search for a parking space on our platform and the standard measurements we use to catalogue them and which are accepted in our car parks.
For greater guarantee, each car park is accompanied by the maximum height allowed in its facilities. You can find this information in the list of nearby car parks (on the left of the map) and in the information sheet.
Even if you have not noticed the figure and you are already in the purchase section, you can find the maximum permitted height included in the purchase summary (on the right side of the screen).
If you enter the car park with a vehicle of a different category and you get access to the car park because it allows other types of vehicles, you will be allowed to enter, but you will be asked to pay the difference in price. This is why it is also very important that you check the category of vehicle you are going to book. As we have indicated above, in our search engine we provide some indicative dimensions of what we and our collaborating car parks consider to be a car, van, caravan, etc.
Before confirming your reservation, be sure to check the dimensions of your vehicle on the manufacturer's green card, or if you still have any doubts, you can obtain more information on the following website: Check the vehicle dimensions.
Also, remember that the dimensions apply to the dimensions of the vehicle itself, without taking into account any type of accessory attached to the vehicle, such as boxes or bicycle racks. For more information, you can consult our article CAN I ACCESS A CAR PARK WITH A TRAILER, LUGGAGE RACK OR BICYCLE RACK?
For any additional and specific information you may need, our Customer Service team is at your disposal at info@parclick.com. We are available from Monday to Friday, from 9 a.m. to 6 p.m. on working days.