To ensure the document is generated with the correct information, you first need to register your tax details in your user account. It is a very simple process; just follow these steps:
Go to www.parclick.com and log in (make sure to use the same email address you used to make the reservation).
Click on your name (located in the upper right corner) and select the Billing Data option.
Fill in the fields with your tax information (IMPORTANT! Remember to add your COMPLETE postal address) and click Save Changes.
Now you can request your invoice for each completed stay from the Parking Reservations section. If they are past reservations, remember to go to the History section, where you can see the full list of your previous bookings.
Once the invoice request is received, if you have added all the billing details to your profile correctly, our team will send you the invoice within a maximum of 3 working days.
📌 An important detail:
The system will only enable the option to request and download the invoice once your stay has already started or finished. If your reservation is for a future date, the option will appear inactive until then.
Finally, we kindly ask that you do not request invoices for reservations that have already been issued.
If you need a purchase receipt, remember that with each booking we send it to you in PDF format in the purchase confirmation email, together with your booking voucher. You can also download this document by consulting your booking history in the Parking bookings section of your Parclick account.
Parclick, being a company based in Spain and in accordance with current Spanish law, is obliged to have the company's VAT number or the ID card number of the individual in order to issue invoices. Likewise, Parclick is not obliged or empowered to issue electronic invoices.
If the booking has been cancelled, we will only be able to issue an invoice for any associated management fees.
Do you need help? Feel free to contact us at info@parclick.com, from Monday to Friday, from 09 am to 6 pm.