GENERAL INFORMATION
GENERAL INFORMATION
PARCLICK ACCOUNT
- What are the benefits of registering as a Parclick user?
- How can I create a Parclick account?
- How can I log in to my Parclick user account?
- I have forgotten my password or I want to change it, what should I do?
- How can I see my Parclick bookings in my user account?
- Which information can I add and/or modify about my Parclick user?
ABOUT OUR CAR PARKS
- What kind of car parks can I find at Parclick?
- What is a Valet Parking and how does it work?
- How does a car park with a shuttle service work?
- Nice Official Airport Car Park (France)
- Saint-Denis La Réunion Official Airport Car Park - Roland Garros (Dom Tom France)
- AENA Car Parks
PARKING IN RESTRICTED TRAFFIC ZONES/LOW EMISSIONS ZONE (ZBE)
- SPAIN: Can I make a reservation in the car parks within the Distrito Centro area in Madrid?
- SPAIN: Can I make a reservation in the car parks within the Plaza Elíptica area?
- SPAIN: Can I book a car park within the Distrito Centro or Plaza Elíptica in Madrid if I am travelling with a foreign vehicle?
- SPAIN: Pollution scenarios in Madrid - What should I be aware of if a scenario is activated during my stay?
- SPAIN: How does the ZBE work in Barcelona, what should I do if I book a parking space here?
- SPAIN: Can I reserve a parking space in the Barcelona ZBE if my vehicle is a foreigner?
ABOUT OUR PRODUCTS
PARCLICK BOOKING
- How to book a parking space with Parclick?
- What information can I find on Parclick about a car park?
- Which payment methods can I use to pay for a Parclick booking?
- How does the Parclick wallet work?
- I have received a discount code, how can I apply it to my booking?
- Which information will I get once I have made my purchase? Where can I find my booking instructions?
BOOK WITH RENTAL CAR
FREQUENTLY ASKED QUESTIONS
- ***FOR PARKINGS ONLY*** How to request the removal of the ‘Online Booking’ button on Google Maps and Google My Business
- Do I have to strictly follow the check-in and check-out times of my reservation?
- What should I do if I stay longer in the car park?
- Can I go directly to the car park without a Parclick reservation?
- Do I have to leave my keys in the car park?
- Will I have a place allocated with a Parclick reservation?